📞 Call Us Now for Pony & Palki Booking: +91-9906601593 | Email: ponypalki@gmail.com
We provide Horse/Pony, Palki/Dandi, Pithoo & Locker services for Amarnath Yatra pilgrims on both Pahalgam & Baltal routes. Need help? +91-9906601593

Privacy Policy

Privacy Policy for PonyPalki.com

Effective Date: 18/June/2025

1. Introduction

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our services.

2. Who We Are

Our website address is: https://ponypalki.com and the domain is ponypalki.com.

3. Information We Collect

We may collect the following information:

  • Name, Email address, Phone number, WhatsApp No
  • Your City, State, Country, Zip Code, and Address
  • Number of persons, Travel plan, Type of journey
  • Pickup & Dropping Points, Message
  • Interaction data: Pages visited, links clicked, products viewed or purchased
4. How We Use Your Information
  • To provide requested services
  • To communicate with you about orders and account
  • To send marketing and promotional materials
  • To improve our website and services
  • To safeguard our rights and interests
5. Sharing Your Information

We may share your information with:

  • Service providers
  • Marketing partners
  • Payment processors
  • Law enforcement, if required
6. Advertising & Analytics Tools

We use tools like Google Analytics, Google Tags, Facebook Pixel, and Bing Ads to monitor and improve advertising performance. These tools may collect anonymized data including IP addresses and cookies.

7. Hashing Customer Data

We use secure hashing to anonymize customer data, complying with global data privacy standards.

8. Your Rights
  • Right to access, correct, delete or restrict your data
  • Right to data portability and to withdraw consent
  • To exercise these rights, contact us at ponypalki@gmail.com
9. Data Security
  • Use of secure servers and encryption
  • Restricted access to personal information
  • Employee confidentiality agreements
10. Comments & Media

Visitor comments may include IP address and browser info for spam detection. Avoid uploading images with location data.

11. Cookies

Cookies may store login, preference, and interaction information to improve your experience. You may opt-out via browser settings.

12. Embedded Content

Embedded content (e.g., videos) behaves like a visit to the original website and may collect tracking data.

13. Data Retention
  • Comments and metadata: retained indefinitely
  • Registered user info: editable and deletable by users or admin
14. Where Your Data Is Sent

Visitor data may be checked through an automated spam detection service.

15. Changes to This Privacy Policy

We may revise this Privacy Policy. Updates will be posted here. Please check back regularly.

16. Contact Us

PonyPalki.com
Base Camp Baltal
Email: ponypalki@gmail.com